Below is a list of Frequently Asked Questions

After the heating season is over, Spring is the best time to schedule your chimney sweep. BE Prime Chimney will remove the creosote to help prevent deterioration of your chimney’s flue from the inside out and removing the creosote will also remove the odor that occurs throughout the humid months. Doing an inspection and sweep in the spring also allows you plenty of time to make any needed repairs (masonry) prior to the cooler heating season. It is traditionally easier to schedule an appointment during off peak times and we are always offering spring discounts.

Prevent damage, save time and money. Spring is the perfect time to think ahead. Ask about our forward scheduling program.

An annual inspection of all chimneys should be a part of your yearly home maintenance plan. This will determine if a cleaning is needed. ALL chimneys are exposed to drastic weather conditions, no matter what the fuel type. Most homeowners schedule a chimney sweep based on the amount of wood they burn in their fireplace or woodstove. For wood burning appliances a general rule is after every cord of seasoned wood that is burned. Those that no longer use their fireplace or may only burn during the holiday should not overlook this important home maintenance. Mild winters may cause smokier fires and creosote build up is often heavier.

Don’t forget your furnace chimney is being used continuously with water heaters and boilers all year long. They should be swept also. We offer a multi-flue sweep discount. Just let us know when you schedule your appointment that you have more than one flue to clean.

Price varies based on the type of appliance we are sweeping. Your chimney sweep will be preformed by a CSIA Certified Chimney Technician and it includes a basic level 1 inspection. If we find any reason for concern, we also scan the flue with a specialized camera to get a more detailed view. We do this at no additional charge to our customers. We have been around for 25+ years and we are the areas largest full service chimney company in North Jersey. When you give us a call to schedule your appointment, we will ask you a few qualifying questions to determine your needs and we will be glad to quote you a price for your chimney sweep at that time.

No – not at all. We take every precaution to keep your home mess free. When we arrive, we set up protective cloths and if needed, we will mask off any area. We use a powerful 5-filter vacuum specially designed for chimney sweeping that keeps any dust from entering any area of your home.

An annual inspection is required by the National Fire Protection Association. It is a complete evaluation of the interior and exterior. From top to bottom, your chimney will be visually examined. Any deterioration to mortar joints and your flue will be noted. The crown is checked for any cracks. The firebox area, including the damper and smoke chamber are also examined. NFPA codes require inspections when replacing heating appliances or at the time property is transferred. Insurance companies may require inspections for lightning or fire claims as well.

Level II and III inspections involve a more thorough examination and will be priced appropriately.

Yes. All chimneys should be capped per NFPA code. Often we see only fireplace chimneys with caps. Caps work for you, even when your fireplace isn’t working. Caps will prevent the elements and animals from getting inside your chimney. Most homeowners worry about chimney fires and the damages they cause, but water and moisture damages are far more common. Waterproofing, crown sealer and caps play a vital role in chimney preservation. In some cases, a cap will help prevent downdraft and/or increase your draft.

A flue is the passageway inside the chimney that allows gases to pass from the home to the outside atmosphere. You may have one chimney with multiple flues. Your furnace and fireplace can not share the same flue. Codes require flues to be properly lined with approved materials.

Yes, we do provide free estimates, but an estimate is not the same as an inspection.

If you already fully know that you need a specific job (like a liner installed or your chimney repointed), we will provide a free, no obligation estimate for that particular job. If you think you have an issue but are not sure what the issue is, we then have to do an inspection to find the issue. We charge for inspections because they take more time and require more work.

Our inspections do require a level of experience and education. They also require us to use other equipment and are more time consuming. Therefore we do charge for inspections. A detailed inspection can determine damage, furnace venting issues, flashing problems, repointing needs, house pressure problems, etc. Our inspections are done by a CSIA Certified Chimney Technician who is trained in codes and procedures. We will provide you with a better understanding of your chimney and help you make educated decisions on any future repairs.

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